Your bike for life

 

Our bikes are meticulously designed and manufactured. We have every confidence in their sturdiness and reliability and we want you to have too.

Thats why we offer a lifetime warranty for manufacturer defects on frame and fork and 1 year warranty on manufacturer defects for components. We either repair or replace any defective component with the same or most comparable product available. We will repair any defective frame or fork or replace it with the same or most comparable model available.  

For transit reasons all bikes are delivered 85% assembled. Your warranty will be activated upon professional assembly so just ask your local bike shop to do this for you. If you live in London we can send your bike directly to your closest Fetttle workshop. More info here

Products with moving parts such as hubs, cranksets and wheels that fail due to misuse, lack of maintenance or tampering are not covered. Products subject to normal wear and tear such as brakes, tyres, tubes, handle bars, and seats are also not covered as well as damage or wearing of any logos or paintwork. 
Lifetime warranty extends to the original owner only. Bikes must be serviced by a bike workshop at least every 12 months. Proof of servicing is required. 
All labour and shipping costs for any warranty service is the responsibility of the customer. 

Voiding the warranty

It's important to understand what will void the warranty.  Some things which affect the performance of our products are out of the control of Steed Bikes. All warranties will be void if the bike is subjected to neglect, improper assembly, improper repair or maintenance, alteration, modification and improper use.

The warranty does not cover damage caused by a crash, excessive use, or an accident such as the bike falling over.

When any of our products are used for competition or commercial purposes, the warranty is also void.

Terms and conditions

Steed Bikes warranties provide the original owner with certain legal rights and recourse and the original owner may possess other rights or recourse, depending on the state, jurisdiction, country, or province. Please be informed that this is a final statement of Steed Bikes and all the remedies available to the original owner are stated herein. Steed Bikes does not allow or authorise any entity to extend any other express or implied warranties on its behalf. An original owner agrees that Steed Bikes's liability under this warranty under no circumstances shall be greater than the original purchase price.

In no event shall Steed Bikes be liable for incidental or consequential damages. All other remedies, obligations, liabilities, rights, warranties, express or implied, arising from law or otherwise, including (but not limited to) any claimed implied warranty of merchantability, any claimed implied warranty arising from course of performance, course of dealing or usage of trade, and any claimed implied warranty of fitness, are disclaimed by Steed Bikes and waived by the original owner. Some states, jurisdictions, countries, and provinces do not allow some or all of the limitations set forth herein, or the exclusion or limitation of incidental or consequential damages. If any provision is found unenforceable, only that provision shall be stricken and all others shall apply.